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THI Website, Database, and Tech Support

4 articles

How do I create a THI website account for the first time?

Welcome to the Trauma Healing Institute! Please follow the instructions below to set up your account for the first time. Visit traumahealinginstitute.org and click "Login" in the top right corner. On the log in screen, select "Sign Up" In the email field, enter an email address that you actively u...

How do I reset my password?

Please follow the steps below to reset your password. THI is unable to reset your password for you. Visit traumahealinginstitute.org and click "Login" on the top right corner of the screen. You'll be taken to the log in page where you can click "Don't remember your password?" Enter your email add...

I'm a THI facilitator but my certifications aren't showing up properly in my profile. What do I do?

All of your certifications are attached to the primary email address you have on file with THI. As a reminder, your primary email address is the email you originally used to set up your THI account. There are a couple different reasons why this could be happening. We recommend taking the steps outli...

I think I may have more than one account associated with THI. What should I do?

THI highly recommends that every individual only has one registered account with one primary email address. Your email address is your username to access the THI Website and the THI Mobile App. If you think you may have more than one account, please send us the email addresses that you believe are r...